Dr. Sangeetha Sunil Bhujbal. “The Study of Development of Standard Operating Protocols for Nurses With Reference To Communication With Client and Relatives in Intensive Care Unit (ICU)”. International Journal of Computer Engineering in Research Trends, vol. 7, no. 8, Aug. 2020, pp. 11-19, https://www.ijcert.org/index.php/ijcert/article/view/605.